Connecting with our school


Connecting with our school

It is important to us that we work in partnership with parents and carers. Communication between home and school is key to this.

We recognise however that it can often be difficult communicating with teachers because they have a very full timetable; and that parents and carers also have very busy lives.

We will always work to get back to your enquiries within a reasonable timeframe. We aim to do this within 3 workings days. If your matter is urgent we will get back to you as quickly as possible.

Our school provides regular updates about what is happening at our school in a number of ways. Families are encouraged to read our School Communication Policy  for the best ways to get in contact with our school and ways to connect with us.

Chapman Primary School Communication Policy

Parent Portal 

Parent Portal is a secure online platform used to share student information between you and your child’s teachers.

Use Parent Portal to:

  • get push notifications when your child’s teachers post to the newsfeed
  • tell us if your child is sick or explain an absence
  • book parent/teacher interviews
  • receive academic reports
  • receive our school newsletter
  • make payments
  • access our school’s calendar and your child’s student timetable.

Parent Portal is used by all ACT public schools from preschool through to year 12. If you have children at other ACT public schools, you can access their information from one account.

To access Parent Portal via a web browser on your mobile phone, tablet or computer, use this Parent Portal access link.

You can also access Parent Portal through the Sentral for Parents app. Download the app from the App Store or Google Play Store.

Access to Parent Portal and Sentral for Parents app is via your ACT Digital Account. If you still need to register, use this Parent Portal access link and log in or create your ACT Digital Account. You will need your access key, which you should have received by email. Please contact the Front Office if you need your access key resent.


Our school recognises the importance of positive relationships between home and school, and we welcome the opportunity for open constructive communication. We encourage:

The Chapman Primary School Communication Policy outlines the expectations for effective two-way communication between home and school.

Making an Appointment

Parents are welcomed to make an appointment to meet with staff to discuss their children’s development and progress or concerns throughout the year. Please contact our front office to arrange this for you.

School Contacts

School Newsletter – The Communicator

Our school newsletter, the Communicator, is issued fortnightly on even week Friday’s. The Communicator includes regular messages from the principal, coming school events, year level learning, P&C News, Directorate and community news. The week 10 issue will include news from our specialist teachers. The latest issue of the Communicator is available via the Parent Portal and is published to the school website from 3.00 pm on even week Friday's.

Term Overviews

Term overviews are sent home via email at the beginning of each school term to outline information relevant to your child's year level in the upcoming term including learning objectives, planned activities or excursions and timetables for specialist lessons.

Parent Information and Permission notes

To meet the school’s sustainability undertakings, we are moving towards electronic correspondence as our primary means of communication with much of our correspondence now published to the Parent Portal and emailed to families. Parent Information and Permission Notes relating to excursions, requesting written permission or voluntary financial contribution will continue to be sent home in hard copy.

Parent Information Sessions

Parent Information Sessions are held at the start of each year where teachers and year level team executives provide an overview of the teaching and learning plans and expectations for the year ahead.